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+1-8007618913
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+1-8007618913
Live chat Email us Service Code: 1982863125
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Reviewed: Tue, Apr 2, 2024
About Alamo: 6.0 /10
Some staff have poor service awareness and do not take customer feelings into account. The reserved car model was not available at pickup, and the staff seemed indifferent, which was frustrating. However, when I returned the car four days later, the staff was very cooperative. The difference between people is significant.

Relevant Reviews on Alamo Frankfurt Airport

Elma Ferdinand

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Reviewed: Sat, Sep 1, 2018
About Alamo: 2.0 /10
The attitude was very poor. They did not have the automatic car we reserved, only a manual one. I booked the car six months in advance. They were unapologetic about the lack of cars. We waited for three hours, and they still couldn't confirm if a car was available. Very disappointing.

Arno Harriman

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Reviewed: Wed, Aug 23, 2017
About Alamo: 4.0 /10
After getting off the plane, I had to wait almost an hour to complete the paperwork and get the car. I had already reserved a child seat online, but the rental company didn’t prepare it. When I went to pick up the car, I had to wait another half an hour for the seat. Finally, they gave me the seat, but they didn’t help with installation and there were no instructions provided.

Ken Raman

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Reviewed: Sat, Aug 19, 2017
About Alamo: 10.0 /10
Very convenient
About QEEQ: 10.0 /10

M.Alasmi

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Small SUV | Nissan Qashqai or similar
Reviewed: Wed, Apr 6, 2022
“Excellent services”
About Alamo: 10.0 /10
Nice staff. They offer my very good upgrade for affordable price. Car was clean and as expected Overall great customer experiance
About QEEQ: 10.0 /10

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Mini | Toyota Aygo 2 Doors or similar
Reviewed: Sun, Jun 9, 2019
“very good experience”
About Alamo: 9.7 /10
Great experience. Top Service, great car. Next time I) would book the same.
About QEEQ: 10.0 /10

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