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Scam Artists

Reviewed: Sun, Jun 30, 2019
About Easirent: 2.0 /10
Car was a VW Touran that fit 7 people without luggage. The car had 87,000 kms on it with scratches & multiple dents all over it with a fog light out. It was due for an oil change. The windshield had cracks in it. The pick up experience was awful. We were basically told the online policy to cover the excess damage was worthless. Tyres & glass was not covered, nor was roof damage. They tried to rent us a truck that held 5 with more luggage room. The whole pick up experience was an intimidation & bullying process, which seems to be the norm in Ireland. The same woman who rented the car to us, refused to make eye contact with us upon are return.
Full Size Van | Ford Galaxy 7 Seats or similar

Relevant Reviews on Easirent Dublin Airport

gunars zakaritis

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Mini Van | Volkswagen Touran or similar
Reviewed: Sat, Dec 14, 2024
“Never ever again!”
About Easirent: 3.0 /10
Stay away from these lads,my first and last time i rent any car of anybody and they try to scam me straight away. Gave me car with chip in windscreen,which i piccked up after half an hour and took a picture of it. After returned car they tried to charge me 560e,but next they they said it's only 160e as it doesn't need to be fully replaced. Them boys should be sacked,dishonest liars and chancers.
About QEEQ: 10.0 /10
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b.boyes

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Premium | Volvo XC60 or similar
Reviewed: Wed, Aug 7, 2019
“Excellent”
About Easirent: 10.0 /10
South African man very helpful
About QEEQ: 10.0 /10
Good value for money will use again next time .

M.mendez

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Intermediate | Kia Optima or similar
Reviewed: Thu, Jul 4, 2019
“Terrible experience”
About Easirent: 4.3 /10
It took 90 mins from calling office for pick up to arriving at office for car .. then they didnt have correct vehicle , they tried to palm me off with little Peugeot, I'm 6ft 3 ! so then they offered another car , it was scratched and dented all around , front bumper was unsecure as it had a bump previously, I opened the car up and it was filthy , hadn't been cleaned, previous hirer documents , empty coffee cups , sweet wrappers , smelling of cigarettes.. anyway I had to take it as i was late for my meeting at this stage .. I drove a few miles down the road and realised there were 2 yellow warning lights on , and I couldn't check what they were for as there was no vehicle user manual and to top it off the whole media system was in spanish .. also there was insufficient fuel in vehicles..you couldn't make it up .. I sometimes get Hertz and I always get a new or new ish vehicle sparkling clean and fresh .. I have pics to back up all the above ..
About QEEQ: 8.0 /10
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Intermediate | Ford Mondeo or similar
Reviewed: Thu, May 2, 2019
“Good but with some hassle”
About Easirent: 7.0 /10
Need to advise customers at check in the time it may take from drop off the airport terminal. There seems to be only one van so fir us it was about a 25 min wait, which is a long time if you are in a rush. You could walk to the terminal in less time.
About QEEQ: 8.0 /10

David Long D.Long

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Intermediate | Ford Mondeo or similar
Reviewed: Thu, Feb 21, 2019
“Great customer service. Will certainly return again.”
About Easirent: 10.0 /10
I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.
About QEEQ: 10.0 /10

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