The entire pick-up and drop-off process was very smooth. An additional toll fee of $130 was charged during pick-up, which is significantly higher than toll fees in Dallas and Houston.

The handover process was very quick and convenient.

When upgrading you shouldn't change vehicle basics like electric / combustion engine without notifying this when the vehicle is picked up. We we're going to places without possibilities to charge and hence specifically had ordered a combustion engine (we at home drive electrically, so this would normally be our choice, if just possible)

Totally shocked at the number of people in line for Budget car rental. 100's Waited 1 hour in line and another 45 min at the counter as they did not have a van available for us. We had 6 people so we had to wait until they found one. (which we had booked)

Overall alright, but the waiting time was way too long.