Sudeep was very professional and friendly. Even with his limited English vocabulary, he was ablet to explain the key points of the rental process properly.

They claimed to have Chinese-speaking staff, but there were none. Also, no one was holding a sign for us at the airport on time. I had to run back and forth by myself for a long time.

Even we have the full insurance coverage bought along with the booking, we have to pay the claim for the damage on the front wind shield glass. It was damage was caused by an unknown foreign object hitting on the top right corner of the front glass wind shield. The vehicle was a bit "old", with a lot of minor scratches all over the car body when we did the pick-up inspection.

Each to use web access. The reply for the inquiry on how to proceed with the car insurance claim was prompt.

Cheap and good

The car given to me was better and spacious than I expected. The only fallback is I was required to add gasoline at a specified gas station. I would suggest that it let's us free to choose gas station as long as it is within 30 minutes before returning the car.

It is better to add option in the apps to allow pickup and return car at different location. Currently it only exists in web version.