Easyrentscar made the experience better

H.Chong

Japan

Reviewed: Sun, Oct 27, 2019

About YOU I RENT A CAR: 9.0 /10

There was chinese speaking staff, but my email communication with them had to be in Japanese, so you may have to rely on Google translate. Had a small scratch on the car just before I returned the vehicle and You I Rent decided to not honour their insurance (I'm supposed to have insurance coverage with them). They made me pay 50,000 yen for repair, and another 20,000 for non-operation charge. In the end, the repair cost was only 42,500 based on the receipt they sent me. This is robbery!

About QEEQ: 10.0 /10

Since the car renter YOU I Rent A Car decided not to honour their insurance, I had to approach Easyrentcars.com for insurance claim. Thankfully I got the full coverage from Easyrentscar.com. The customer service officers were very helpful and they helped me to recover the cost without me going through too much trouble. I strongly recommend Easyrentscar to everyone, and this company is definitely a company which we all can trust. This will be my default option for all my subsequent!

Compact | Nissan Note or similar

1 days rental

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Lauren Fred

Japan

1 days rental

Reviewed: Sun, Oct 27, 2024

About YOU I RENT A CAR: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Horace W

Japan

1 days rental

Compact | Xbee Guaranteed model

Reviewed: Wed, Feb 19, 2020

“Okinawa Self-drive Trip”

About YOU I RENT A CAR: 7.0 /10

Even we have the full insurance coverage bought along with the booking, we have to pay the claim for the damage on the front wind shield glass. It was damage was caused by an unknown foreign object hitting on the top right corner of the front glass wind shield. The vehicle was a bit "old", with a lot of minor scratches all over the car body when we did the pick-up inspection.

About QEEQ: 8.0 /10

Each to use web access. The reply for the inquiry on how to proceed with the car insurance claim was prompt.

P.PhETTONGKAM

Japan

1 days rental

Full Size Van | Toyota Alphard 7 Seats Guaranteed model

Reviewed: Sun, Feb 16, 2020

About YOU I RENT A CAR: 8.3 /10

Cheap and good

About QEEQ: 10.0 /10

Japan

1 days rental

Mini | Suzuki Alto Guaranteed model

Reviewed: Mon, Jan 6, 2020

“Rental process was smooth and there was no problems with the car”

About YOU I RENT A CAR: 10.0 /10

Counter staff could speak some english which was useful

About QEEQ: 10.0 /10

The photo of the car to be rented was a different model but all is fine

P.Saenkham

Japan

1 days rental

Compact | Honda Fit or similar

Reviewed: Mon, Jul 29, 2019

About YOU I RENT A CAR: 9.0 /10

I think yesterday afternoon i forgot my jacket (olive green color) in shutterbus company from you i ren a car office to the airport but i don't know how to contact you-i agency if you saw this comment please contact to me at billboardo@hotmail.com, Best Regard, Pantaree S.

About QEEQ: 10.0 /10

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Easyrentscar made the experience better

Relevant Reviews on YOU I RENT A CAR NAHAAIRPORT

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