รถสภาพใหม่ดี แต่ต้องนั่งรถรับส่งไปรับรถนอกสนามบิน ตอนคืนรถต้องโชว์บิลน้ำมันด้วย

Sudeep was very professional and friendly. Even with his limited English vocabulary, he was ablet to explain the key points of the rental process properly.

Counter staff could speak some english which was useful

The photo of the car to be rented was a different model but all is fine

Before I pick up the car, I expected will pick up an alphard an old model with average condition. However, the store provides me more than that I can expected. The car is clean (I can see that they wash the cars at the pick up site.) and new (ODO only 19xxx km) Besides, the staff are friendly. They confirm the details that makes me know what is needed to attention. They know I have purchased full insurance from Easyrentcar and explain what to do if accidents happen.

EasyRentCars did a good job to partner with this rental car company,

Quite old car with 3 dents. Instructions for using in-built GPS not clear as in Japanese. I do not like counter staff aggressively selling me insurance when I don't need it. Have to go back and ask where car key is before driving. Worse is I was advised to return car one day earlier as my flight is 9:10 am while car rental opens at 8 am. What they should have done is advise I check in at airport earlier, then return car, then take their free shuttle back to airport to board plane. Quite unpleasant for me to drag luggage for more 1 km to take public transport to Naha Airport on the day of my departure.

Quite good & ease of use. Good discounts.

Friendly staff and good car condition

Good overall in price and easy to use. Will surely recommend to friends.