The lady handling the paperwork during pickup was very polite, but her Italian-accented English was quite hard to understand. The staff checking the car during drop-off were very courteous as well. They inspected the car for a short while and then told me everything was fine. The €200 deposit was refunded to my account just 2 hours after I returned the car, which was impressively fast.

The instructions for pick-up and drop-off are not clear, and the map navigation cannot be used.

Very satisfied

Overall good, reasonably priced. No upselling.