The staff quickly located the reservation using the name provided. They may try to upsell insurance and require proof of additional insurance coverage. You need to provide the rental agreement, specifically the section explaining the insurance coverage, before they accept it. Additionally, you'll need to sign a declaration stating you haven't opted for the company's extra insurance coverage. Once completed, you're ready to pick up the car!

Couldn't get the Renault as booked, had to pay more to upgrade to another car, but the car was in good condition.

Budget truly lives up to its reputation as a global brand. They are everywhere and clearly marked. The service is very professional, and they don't push you to buy additional insurance. The pickup and drop-off processes were very efficient, and the deposit was returned on the fourth day after returning the car. Great!

Pick-up and drop-off were quite fast

Great service. Free vehicle upgrade. They provided a new car. The paperwork process was very easy. Returning the car took less than five minutes. The car was also very fuel-efficient. Praise.