The staff provided excellent service and communicated smoothly.

Extremely satisfied. Just present your QEEQ order to the counter staff, who will record your international driving permit information, authorize the pre-authorization deposit, and provide necessary instructions. When picking up the car, note any existing dents or scratches, which the staff will also document. Once this is done, you can drive off. Returning the car to a different location was quick (as long as no new scratches were added). Since we were in a rush, we didn't wash the car, but weren't charged a cleaning fee. The pre-authorization deposit was refunded two days after returning to our home country. Thumbs up!

Waited a long time for the car to be delivered.

Pick-up and drop-off were quite fast

There were several incorrect charges. After the accident, the other party was fully responsible, but instead of helping as promised, they directly charged me, and I had to claim through insurance.