Very good and satisfied.

When we picked up the car on the 14th of August from Los Angeles Airport, the counter staff member called Bruce was absolutely terrible. It was probably one of the poorest customer services I have experienced in my life. He was rude, bullying and even tried to sell us extra insurance even though we had bought the full insurance package covering everything there is. He was mocking us and had an attitude as if he was supreme. I don't understand how can you have a person like that on the job. Never using Budget again for renting a car, if that is what the company wants to represent. I would appreciate if you would forward this feedback to his manager.

The pricess at the time of pickup was very disorganized. It took a long wait and post that they booked the same car for 3 customers. We were sent back to the exchange section and had to start the process from the scratch.

Great rate. Switched to easyrentcars from a different site as the rates for similar products were so much cheaper! Thank you.

The car is good but I need to change the car in between journey because its due for oil change.

fast and efficient