Fox cheats.

The car was extremely dirty and the customer service agent could not switch it out for another. It had a strong smell of weed and when we got to our destination and were unloading the car my son found a joint under the passenger seat. The car had definitely not been cleaned or serviced before they gave it to me. The tire pressure was uneven and the car pulled to one side.

Fox said they didn't have my car (Ford Fusion or similar) and that I would have to wait up to three hours. Or I could rent their Ford Fusion Hybrid for an added $10 a day. The vehicle averaged 36 MPG on 90% highway driving, so there wasn't much added value compared to a regular one. Then they lied and said I had to take an additional $11/day for driving over the Golden Gate Bridge just once! That was $77 plus tax for one trip over the bridge! Finally they charged $150 deposit which was supposed to be refunded, but only $60 was credited back. What was supposed to be a 282.66 rental actually cost over $600.

Jeremiah was excellent at counter. Not just with us, but assuring customers behind us it would not belong. car had a lot of dents. Almost all doors and the back door also.

It took 2 1/2 hours to get through the car rental line. Hangry children everywhere. Not enough workers. It took longer to rent the car than fly from Colorado to California. That part sucked really bad!

EXTREMELY SLOW CHECK-IN. LONG SLOW LINE.