Their strategy is to get you to upgrade the vehicle.

Service was good, but the car only had 3/4 tank of fuel when picked up, which means users have to refuel more when returning. It was a gasoline car and consumes more fuel.

Good service, pretty satisfactory

I am very satisfied with the service. It was easy to find the car rental counter at Frankfurt. The car was in excellent condition, having only 5000 kilometers on it.

If you're landing at Terminal 2 of Frankfurt Airport, I highly recommend this rental company. It's extremely convenient; the office is the first one you see when exiting, and it's very close to the parking lot, making both pickup and drop-off very easy. The front desk and parking staff provide typical German service—very warm and friendly.