There were issues with the rental service.

The overall process was quite smooth, the only issue was having to walk a few hundred meters to pick up the car.

No fixed queue signs

This car rental company is great. Although the rental price is reasonable, adding insurance makes it somewhat expensive. However, the staff there are very good. Especially in Regensburg, where we returned the car! The guy there was on his first day at work, and he kindly drove us to the train station after we returned the car. If there’s a next time, I’ll definitely choose this company again.

Great. The reserved manual Golf model was unavailable, and we got a free upgrade to an automatic. The rental company's service attitude was good, the car was in great condition, and we were very satisfied. However, the return signs were not very conspicuous, making it easy to take the wrong route.