추가요금이 577.76EUR 처음 예약한 금액은 450,985. 추가요금이 완전 많이 나왔어요. TWR 8/27/2024-9/6/2024 €5.04 / Day €50.40 EXS 8/27/2024-9/6/2024 €21.01 / Day €210.10 8월27일 출발해서 29일-30-31일에 네델란드를 여행했고 그외 일정은 독일에 있었는데 위 요금이 정당한 것인지 궁급합니다.

추가요금이 577.76EUR 처음 예약한 금액은 450,985. 추가요금이 완전 많이 나왔어요. TWR 8/27/2024-9/6/2024 €5.04 / Day €50.40 EXS 8/27/2024-9/6/2024 €21.01 / Day €210.10 8월27일 출발해서 29일-30-31일에 네델란드를 여행했고 그외 일정은 독일에 있었는데 위 요금이 정당한 것인지 궁급합니다.

Picking up and dropping off the car at Frankfurt Airport is very convenient. There's a counter in the arrival hall where you can complete payment and then go to the underground parking level 1 to get the car. Returning the car was a bit tricky, however. The navigation led us to the lower levels (B2 and B3) of the parking lot. After driving around and exiting, we asked the security at the exit and found out that the entrance to the rental car parking area on B1 is near the parking exit via a small ramp. It would be great if the navigation could direct us to that ramp directly. When returning the car, three people inspected it thoroughly, showcasing German meticulousness. In contrast, in France, a single person glanced at it and said it was okay.

Good

The day before departure, I was informed that the car model I had booked was not available. The rental company helped me to book another model, but it was also unavailable when I arrived at the store. They only had a Ford Fiesta left, take it or leave it. This store is truly unreliable. They overcharged me for the child seat. When I returned the car, I pointed it out to the staff, who promised a refund but never followed through. It took 3 months to get a refund after contacting them through the rental platform. Their efficiency is really questionable.

Like: Quick process for picking up and returning car. Helpful staff and good value for money.
Dislike: As all new cars come with GPS as standard it should not be classed as an extra cost in car rentals.