Budget Madrid Barajas Airport T1 T4 Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Zachary Congreve

Spain

Reviewed: Tue, Aug 27, 2019

About Budget: 2.0 /10

Zuzuche is honestly a huge scam. I do not recommend anyone using it. The rental company scammed me for over 300 euros. When I reported it to Zuzuche, all I got was customer service shirking responsibility. After this review, I am uninstalling this scam app for good. It is truly a rip-off, and the customer service is utterly useless, constantly shifting blame. I spent thousands of RMB to learn this lesson, so everyone, please do not rent cars from this platform. Remember, do not, do not, do not! Use foreign apps directly; this platform is unreliable. Unreliable, unreliable! Important things must be repeated thrice! Wealthy folks who don't mind wasting money can ignore this real review, but I cannot, as I have to watch my budget. Hands down~

Budget

Madrid–Barajas Airport(MAD)

Madrid

Spain

1 days rental

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Reviewed: Fri, May 27, 2022

About Budget: 6.0 /10

The return service was acceptable, but the pick-up in Madrid was problematic as we arrived at 12:30 AM and no one was working. The next day, they gave us a hard time and refused to accept a Chinese credit card for the deposit, wasting hours of our time. It was a terrible experience with very rude staff.