The service was quite good. Polite and considerate.

The car rental company was enthusiastic. Picking up and returning the car was convenient.

I booking for BMW 2 series 7 seats, but I got masda 7 seats from TIMES, the staff told that in our booking write BMW 2 series 7 seats or similar, if you want BMW you must pay more than this price.

We got a 130,000km old car, barely made it uphill, very stinky and with a leaky air con that made driving with 38dgs outside a nightmare. The staff didn’t really speak English and the only thing they made clear was that upon return the car needed to be refilled in a specific gas station and that they would need to check the invoice. Unsurprisingly this has station had the most expensive gas in Kyoto, 20¥/ltr more than anywhere else! A rent a car to avoid!