Overall experience was average. The waiting time was extremely long, and the efficiency of the staff, especially for foreigners, left much to be desired. Additionally, I had booked an SUV, but they gave me a Skoda sedan instead. When I hit the highway, I realized the fuel tank was only half full, even though their policy was to return the car with a full tank. It seems like their pre-rental inspections are very disorganized. I decided not to go back to confirm because their efficiency was just too low. Renting and returning cars abroad often feels very frustrating. Everyone should be prepared to accept this.