They pressured me to buy insurance, and if you refused, they mocked you. Can you imagine the feeling of a staff member subtly insulting you and exchanging knowing looks with their coworkers?

とても良い状態の車を用意していただいた。

事前に、ラインをつなげて頂けたので、細かな連絡がすぐに取れてとても便利でした。

Very convenient and easy to find. The whole process was smooth. Although the closing time is 6 PM, you can return the car by 7:45 PM.

Extra charges and aggressive insurance upselling

Like: Hertz upgraded my vehicle and the Hertz staff were REALLY VERY NICE.
Dislike: EasyRentCars gave me a great price but then I realized that was because it was NOT an airport location, but at a downtown location near the conference center. I had to Uber over there to to get the car (for about $25) and pay a $24 fee to return at the airport. While I still saved some money, it was not much and I would likely have opted for an airport location option if it had been made more obvious.