The car was in good condition. Picking up the car was a bit complicated. During driving, the dashboard indicated that the oil needed changing. Reported to customer service, but they asked if I had put the wrong oil. Ridiculous. The return process was simple.
Pick-up time. There was no one at the service point. I waited over an hour for someone to arrive, which delayed my plans. There was no apology at all, and they gave me a car of a lower grade than what I had booked. Very dishonest.
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