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Live chat Email us Service Code: 4548307170
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Reviewed: Thu, Jul 25, 2019
About Hertz: 6.0 /10
The car pickup process took two hours. The actual pickup was in an underground garage with dim lighting, making it impossible to see small scratches on the car.

Relevant Reviews on Hertz ROME VENETO CENTRE

Broderick Lambert

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Reviewed: Mon, Aug 19, 2019
About Hertz: 2.0 /10
Poor customer service attitude, deliberately made things difficult!

Tobey Dorothy

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Reviewed: Sun, Dec 29, 2019
About Hertz: 10.0 /10
The staff was very nice and patient. They used translation software to communicate because their English was not good. There was no forced insurance; I bought super insurance from QEEQ.
About QEEQ: 10.0 /10

Penny Senior

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Reviewed: Thu, Jun 21, 2018
About Hertz: 6.0 /10
The store is small, but the queue wasn’t long

Claude Peter

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Reviewed: Wed, Sep 13, 2017
About Hertz: 10.0 /10
The car rental company's service was quite good. The Rome rental location was easy to find, but the drop-off point at Milan Airport was poorly marked, it can only be described as a trap!

jt00187

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Mini | Fiat 500 or similar
Reviewed: Fri, Mar 13, 2020
“Convenient reservation process with readily available Fiat 500s.”
About Hertz: 10.0 /10
I like the Fiat 500 because of gas mileage, ease of handling and parking. In Hertz’ purchase of their new fleet, there is no Bluetooth available in the cars and no option for a sunroof. It’s disappointing that the company has opted for the cheaper line of these automobiles. With modern use of navigation systems on smart phones, Bluetooth should really be available as a standard feature.
About QEEQ: 10.0 /10
Usually easy to book but when searching only for a city location, it usually turns up the airport locations which makes the search rather tedious.

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