Average experience, not highly recommended. The car was dirty with multiple damages, which I had already pointed out during pickup. After returning the car, the rental company still tried to charge me for damages. Their internal processes are poorly managed, leading to a bad experience. I suggest thoroughly checking the vehicle and taking photos or videos of any damage in advance to inform the rental company.
The price was very cheap and cost-effective. I originally booked a Ford Edge, but when picking up the car, they replaced it with a Renault seven-seater hybrid SUV, which was very fuel-efficient. Returning the car was extremely difficult to figure out; I highly recommend locating the return area in advance. It took me an hour and a half circling the airport to find the drop-off spot.
It mainly depends on the staff. The girl handling the car return was efficient, while the guy during pickup was slow like an old lady. The car was an XC60 T6 RECHARGE top model with Harman Kardon audio.
The reserved time was not honored, and I had to wait over two hours to get the car. When expressing dissatisfaction to the counter staff, they even threatened to cancel the order. Their attitude was very rude.
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