Pickup took 1 minute, but returning the car took an hour. When I picked up the car, they told me all scratches and damages were recorded and handed me the keys in a minute. Returning the car was extremely thorough, and it took 40 minutes to find the old scratch in their records.
I clearly stated before departure that I needed to cross into Albania, but Hertz did not respond that it was not allowed. I was only informed on the day of pickup, which seriously affected my trip.
Satisfied, no waiting time, the Hertz counter was right at the airport exit.
About QEEQ:10.0/10
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