Had to wait 10 minutes for the pick-up service, but the drop-off was relatively quick. Overall service was average, with some upselling involved. Definitely not up to the best standards.
We waited a bit at the airport for the shuttle to arrive at pick up. Car was in good condition with all defects marked with stickers. It was a Hyundai i10 which took two 24 inch long suitcases in its boot. Fuel consumption was at about 5.7L/100km and it was quite sufficient for winter driving on highways and main roads.
About QEEQ:10.0/10
Speedy response for help request with wrong booking, nice!
“Very Bad Experience. Not recommend all.
It take me almost 2 hours just to collect the car.”
About PROCAR RENTAL:5.7/10
wait too long to get the car.
From departure gate, I spend almost 20 minutes to try to search for the person who pick me up for the car.
After successful find that person, he ask me to wait for 15 min, he send other to et the car, after 15 min, he ask me to wait another 15 min , because there is anothetr person who wait them for almost 1.5 hour already. then after that, he send that person to pick up the car, ask me to wait another 15 min.
end out I only successful reach there collection center after 1.5 hours. then take another 20 min to collect my car.
When return car, they say got provide transfer to airport every 15 min, but end out I am waiting for 45 min for the transfer.
conclusion, there is only one person there who incharge for pick up at airport, drive me to the car collection center, send people to airport from collection center. How can be done in 15 min for pick up and retuen. you need to expect at least 3 times of the times.
About QEEQ:10.0/10
Very easy to compare and book a car.
insurance also cheaper than those sell at counter.
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