Pretty good. The main issue was the high insurance cost.

Had an issue with the rear seat and we got another car promptly, was really great When we drop the car, nobody was available at the counter, freak out as would have missed my flight and had to pay for a taxi to drop me at the airport, spent around $30. Not cool....

The company didn’t have any Toyota Yaris (option I had booked) available and tried to give me a Nissan Tiida instead, I refuse it regarding its size and the lack of ISOFIX for my baby car seat, after a friendly discussion I agreed to have the Nissan Latio. Wouldn’t say it was a big issue. Just a little inconvenience that could be avoided with a better organization. I still recommend it if you need just a cheap rental option.

Check in took much longer than expected but vehicle condition was good and we were upgraded at no extra charge

EZU tried to cheat the airport by picking us up outside of the authorised pick up zone. They asked us to lie and pretend we were 'friends' to doge the pickup fee they had to pay. We cancelled on the spot. They have received an official warning from the airport.