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Live chat Email us Service Code: 3376555217
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Reviewed: Wed, Oct 16, 2019
About Alamo: 2.0 /10
There was a watermark on the front passenger seat, which they claimed we caused. We only took photos of the car's exterior before renting, trusting the rental platform, and did not photograph the interior. I believe many others wouldn't think to photograph the interior either. When returning the car, we asked a few other customers, and none of them had photographed the interior. We didn't know about the watermark until the staff pointed it out during the return process. If it had been our fault, we would have dealt with it before returning the car. Since we didn't photograph the interior, (and the rental company also had no proof that the watermark wasn't there before we rented it), we were charged 90 euros. Initially, another staff member asked for 140 euros, but after we argued with them, they reduced it to 90 euros. We had to rush for our flight, so we had no choice but to agree.

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Zora Josh

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Reviewed: Sat, Aug 31, 2024
About Alamo: 10.0 /10
Excellent service
About QEEQ: 10.0 /10

Hugh Bowman

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Reviewed: Wed, Aug 28, 2019
About Alamo: 10.0 /10
They follow the rules, communication is smooth, everything is explained clearly upfront, and the procedures are completed quickly.
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Truda Jones

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Reviewed: Mon, Oct 14, 2019
About Alamo: 10.0 /10
The wait times for picking up and returning the car were very short, almost no waiting. The staff were very friendly and patient, even if they weren't fluent in English.

Murray Isaac

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Reviewed: Sat, Jun 6, 2020
About Alamo: 8.0 /10
Overall service is fine, but the car is only available at the scheduled time.
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Reviewed: Tue, May 30, 2023
About Alamo: 4.0 /10
The staff was not present during business hours, had to wait.

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