They claimed they didn't have the car I reserved and charged me extra for an upgrade. Planned to spend $165 but ended up paying $300! However, the car quality was indeed excellent. If you have the money, it's worth it.

Like: Great car, no issues! Very new, great system. Connected to my phone with no issues.
Dislike: I had a flat tire and had to pay to fill it up. Was likely low when I picked it up.

Like: Cheap price and nice cars.
Dislike: The African American lady at the Alamo desk was little tense. She probably needed some time off.

Like: Used computer kiosk once we landed to pull up reservation in rental car section of airport, process was detailed but fairly quick. Printed out small paper, we took that to desk for our rental company, handed them sheet, they got us to our car immediately. Return process was just as simple and quick.
Dislike: Our car was not cleaned between drivers.

Like: Got a better vehicle than what was booked at the best price compared to all other sites. Many thanks!
Dislike: No issues.