Received a free upgrade to a new GMC at pickup, it was awesome! Simply excellent!

Super easy to work with. They even offer a free shuttle from the airport.

Super easy to use. Comparing prices to competing companies makes the decision simple. Will absolutely use again.

Amazing vehicle. Loved it.

Very smooth process. Helped me when I was late for pick up. Special shout out to Bruce for his help.

Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.

Seemless booking experience.

Like: Good price Nice car Great stuff Airport shuttle
Dislike: Far from the airport