I hope everyone can be punctual. Arriving on time at the counter will be quick, usually within 15 minutes. The counter staff is friendly and not verbose. Once asked if you bought full insurance, they won't recommend it again. I walked from the long-distance train station to terminal 1 to pick up the car. The route is a bit long, but there are many signs. If you plan to go to another country, be sure to mention it in advance. It should be noted on the receipt and the fee charged. Otherwise, you need to find a Hertz location near Germany to add to the contract before leaving the country, which can be inconvenient.

Very satisfied, as I arrived early and was supposed to wait half an hour to pick up the car, but they were flexible in solving the issue.

Professional service, high efficiency, good attitude, relatively new vehicles, very satisfied!

The service was quite good.

Pretty good, they even gave me a free upgrade to a Grand Cherokee. The car exchange was smooth as well.