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Live chat Email us Service Code: 5856256188
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Search for ACE Car Rentals in London

Stressful collection

Reviewed: Tue, Jun 18, 2019
About ACE: 7.0 /10
They didn’t appear to have our booking, the lady on the desk was very unhelpful, made it a complicated process & tried to give us a smaller car. Very pushy and condescending,
About QEEQ: 8.0 /10
Booking was easy but then ACE didn’t appear to have our booking
Economy | Ford Fiesta or similar

Relevant Reviews on ACE Gatwick Int l Airport

Robert Field

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Reviewed: Mon, Jul 9, 2018
About ACE: 2.0 /10
Very low efficiency and not enough staff.

Novia Springhall

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Reviewed: Mon, Jun 11, 2018
About ACE: 2.0 /10
They forced us to buy an add-on fee that wasn't insurance. The American couple next to us had the same issue. The rental company said it was because ACE is an American company. Even after seeking help from QEEQ customer service, it was useless. After negotiating for over an hour and paying an extra RMB 300 to get unlimited mileage, they finally gave us the car. The actual rental was from Green Motion. I advise everyone to avoid these two terrible companies!

N.Isaacs

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Economy | Ford Fiesta or similar
Reviewed: Fri, May 31, 2019
“Car Rental Does Not Have Automatic Car Available For Us”
About ACE: 6.0 /10
We arrived and were told there are no automatic cars available, the only one was a large Volkswagen Caravelle. Were told it would be at least two hours before one was returned. We could not wait and ended up paying more for the Caravelle in order to leave on time. Pretty disappointing.

R.Arnold

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Economy | Ford Fiesta or similar
Reviewed: Thu, May 2, 2019
About ACE: 5.0 /10
I have rented cars online many times. Your site was not clear about CDW and I was required to pay for collision insurance that was not neccessary. The car described was a 4 door Fiesta or similar. The car available was a 2 door Fiat 500 - similar in that it had 4 wheels. Attempts to call Ace from pick up location (Green Motion at Gatwick) failed. A very disappointing experience and one that will not be repeated. The efforts to upsell type of car were annoying clumsy.

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Intermediate SUV | Nissan Qashqai or similar
Reviewed: Wed, Jan 3, 2018
“All good!”
About ACE: 8.0 /10
Like: The car, the staff
Dislike: I didn't get an Intermediate SUV or Nissan Qashqai but a Citroen C3.

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5856256188
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Service Code#5856256188

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