From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7100746125
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Reviewed: Thu, Feb 6, 2020
About MEX: 2.0 /10
Didn't get the car I wanted. The rental company said it was the same class, but I rented a Toyota SUV overseas and received a Kia instead. It was uncomfortable to drive and sit in. The tire blew out after just 100 kilometers, and there was no signal on the road. I had to pay local people several dozen dollars to change the spare tire. Later, I had to repair the tire in the city, with no receipts provided, making it impossible to claim insurance. The fuel level at pickup was much lower than stated. My husband didn't notice it until we started driving. We were told by the staff at the gate to take a photo as a record. When returning the car, the staff didn't recognize the photo, and we had to pay an extra $14.

Relevant Reviews on MEX in Mexico

Teresa Herty

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Reviewed: Sun, Dec 15, 2024
About MEX: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Elma Ferdinand

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Reviewed: Tue, Dec 25, 2018
About MEX: 10.0 /10
The service was excellent. The car we got on the first day had issues, so they immediately helped us get a brand new one, and even upgraded us to a 9-seater van!
About QEEQ: 10.0 /10

Doris Harvey

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Reviewed: Wed, Sep 26, 2018
About MEX: 10.0 /10
The staff was very friendly and professional. The process took about 15-20 minutes, which was acceptable.
About QEEQ: 10.0 /10

A.Huertas Navas

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Economy | Volkswagen Polo or similar
Reviewed: Sun, Feb 27, 2022
“Excelente”
About MEX: 10.0 /10
Excelente atencion Calidad Explicaciones excelentes Los seguros La amabilidad
About QEEQ: 10.0 /10
Excelente plataforma

Name

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Luxury SUV | Hyundai Creta or similar
Reviewed: Thu, Feb 7, 2019
“MEX will try to force you into upselling additional car insurance even if you have already purchased”
About MEX: 8.7 /10
They tried to make me sign a paper that I would be have to pay for the $29,000 cost of the vehicle if anything happened to it that they saw no insurance purchased for this rental. When I refused they charged me $137 insurance fees. This $137 was more than 2x the cost of the insured rental. They did not have WiFi available so it was hard to debate the counter rep to see the fine print so they bullied me into getting the additional coverage. This started my vacation off poorly.

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