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Will not use europcar anymore, but will use easyrent again

Reviewed: Mon, Jun 17, 2019
About Europcar: 3.7 /10
U guys really need to work on ur counter, they are not friendly, slow in responding customer, and ur booking process awfully long. When returning car, no attendance at ur office at 9 am, eventhough clearly stated that office hour 8:00 to 16:00
Large SUV | Toyota Kluger or similar

Relevant Reviews on Europcar MELBOURNE TULLAMARINE OFF AIRPORT

Bhavin Shah

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Small SUV | Nissan X-Trail or similar
Reviewed: Fri, Jan 6, 2023
“Not so great experience”
About Europcar: 6.0 /10
There needs to be better staffing at the parking so multiple customers can be serviced at the same time. Process is very very cumbersome and needs to be improved significantly.
About QEEQ: 8.0 /10
Perfect

Brad

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Sun, Jun 28, 2020
“Good car, easy booking”
About Europcar: 9.0 /10
Easy enough to catch shuttle bus but not great directions in confirmation of where to catch shuttle from.
About QEEQ: 10.0 /10
Easy to book, good pricing but not easy to distinguish between pick up at airport and shuttle pickup

Nav

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Full Size | Holden Commodore or similar
Reviewed: Tue, Feb 25, 2020
About Europcar: 10.0 /10
Wonderful car but pricey
About QEEQ: 10.0 /10
Best car rental app

v.lalwani

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Sun, Jun 30, 2019
“GREAT”
About Europcar: 8.3 /10
JUST WANTED TO SEE IF YOUR STAFF TREATS SAME AS THEY TREAT TO WHITE PEOPLE... WE SPEND EQUAL MONEY
About QEEQ: 10.0 /10
KEEP GIVING US THE BEST PRICE

M.Martins

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Compact | Mitsubishi Lancer or similar
Reviewed: Fri, Jun 21, 2019
About Europcar: 9.0 /10
I've book a Mitsubishi Lancer but they got me a Kia Cerato (cheaper). And I don't know the reason. As I was with my fiance only wasn't a problem as we didn't realize it before leaving the facility.
About QEEQ: 10.0 /10

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