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Live chat Email us Service Code: 7663048171
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Terrible service from Alamo desk personnel. I would give zero stars if I could.

Reviewed: Mon, Jun 17, 2019
About Alamo: 6.0 /10
On picking up the car the member of staff at the Alamo counter tried to tell me the car i had booked was too small for myself and my child and would not fit my two cases in the boot, this was not the case at all, the car very comfortably fit all our luggage in and an extra case plus hand luggage on our return to the airport. He also implied I did not have sufficient insurance even though i had booked the top cover that Easyrentcars offered (including road side recovery). I was made to sign paper work whilst the staff member told me to sign my life away. This was most upsetting and he was obviously trying to oversell and rip off a woman travelling alone with a child. absolutely shocking experience. The back seat of the car was soaking wet, though we were told to return the car empty because of this.
About QEEQ: 10.0 /10
Had no problem at all and would use easyrentcars again.
Compact | Nissan Versa or similar

Relevant Reviews on Alamo FL - Orlando Intl Airport - Alamo

J.Brown

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sun, Oct 20, 2019
“Exactly what we wanted”
About Alamo: 10.0 /10
We received an upgrade to a car with integrated sat nav for an extra $15 per day. The Alamo staff were very helpful
About QEEQ: 10.0 /10
It was a very easy experience and great value

S.Robinson

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Full Size | Nissan Altima or similar
Reviewed: Sun, Sep 29, 2019
“Frustrated by the fuel option switch at the airport. Excellent car though.”
About Alamo: 9.0 /10
All was smooth. I was asked if I wanted an upgrade but I was quoted an upgrade price that was more than my actual booking so I declined. I was signed up for a full to empty fuel package without asking for it. I believe I should have been full to full. This spoilt my overall experience of Alamo.

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Compact SUV | Toyota RAV4 or similar
Reviewed: Sun, Sep 29, 2019
About Alamo: 9.3 /10
Love to rent from Alamo because you get to choose any car from the range you rented.
About QEEQ: 10.0 /10
I love that I can get my rental with insurance included at an affordable price. No surprises and no high pressure to pay more at the rental counter.

A.Peck

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 23, 2019
“Efficient and quick service”
About Alamo: 10.0 /10
Efficient and quick service
About QEEQ: 10.0 /10
Easy booking service

K.Blackley

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Tue, May 28, 2019
“Simple, painless and no complaints.”
About Alamo: 9.3 /10
Car met expectations, a few minor scrapes on it but nothing major. Received the car that I had wanted and expected. No hard sell for any extras. No queue on arrival and process was completed very swiftly. No complaints at all.
About QEEQ: 10.0 /10
Booking was relatively simple. Read some bad reviews afterwards which gave me some doubts but received everything that I had requested once at arrival airport (Orlando). No complaints at all.
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