The pickup location is clearly marked and easy to find. It's in the parking lot next to the terminal, within walking distance. Returning the car is also very convenient; just follow the green line on the ground in the parking lot. There are plenty of staff available, unlike other companies where you have to do self-return. You can have the car inspected on the spot and know if you need to pay any extra fees. The staff are friendly and the car is new. Overall, a pleasant experience.

The staff were patient and enthusiastic.

The company is located in a corner. They will try to sell insurance and other products. When picking up the car, they will offer the less desirable cars first.

The staff were so nice that they upgraded our car.

User friendly platform even though the prices are not impressively competitive.