Overall satisfied, except the staff refused to help (or teach) how to install a baby seat, which was a bit frustrating. They said it’s explicitly not included, but spending over half an hour trying to figure it out ourselves in the parking lot was quite uncomfortable.

I do not understand English, but the car rental location was easy to find. Both picking up and returning the car were very convenient. Thumbs up!

Everything went smooth. I was given a free upgrade upon pick up which was a pleasant surprise. Counter staff were very helpful and the lady at drop off location was very courteous as well. Overall great experience. I would request Alamo staff at Pearson airport location to pick up the phone. Tried connecting several times but no body picked and I had to connect to help desk for some queries. However apart from this, service was excellent and I would book again with Alamo.

Would definitely book through easyrentcars.com again. Gave me a good deal

The counter lady need to treat customer better, I have purchased everything with my booking including extra insurance for $11 per day but she was insinuating that I do not have the insurance and it is on my own risk if I do not accept what she is offering at the end she end up adding 26 dollars to my bill in order to remove the 500 dollar waiver. Not straight forward and will not use the same lady again