The car we picked up at the airport was not the Japanese model we reserved, and the condition was average. After being rear-ended at Lake Tahoe, the accident handling was quick, and we were given a newer VW TaoSUV in good condition, which was perfect for driving on Tahoe’s mountain roads. Convenient eToll service for tolls was also provided at a reasonable cost.

The car return process was quick and the service attitude was great. Especially during the car rental, the staff were very friendly and chatty. However, after returning the car, I received an email about being charged 9 units for something.

Robust system