Service in Europe overall isn't great, but it's not too bad either

Quite good and efficient. However, the car model I booked was unavailable, and the front desk suggested I rent a Mercedes A-Class for an extra 7 euros per day. I immediately declined. Eventually, I got a Peugeot 2008. Make sure to read the contract carefully because the vehicle's condition is detailed towards the bottom of the first page. The car wasn't brand new and had some minor scratches. I checked the fuel gauge and various indicator lights. Everything was fine, and overall, I am satisfied.

Generally satisfied

The staff was rude and initially gave the wrong car, but only admitted it later and then replaced it. The waiting time in line was long.

Friendly staff