Big companies are generally reliable and don't push additional sales, but the waiting time was too long—had to wait an hour to pick up the car.

The pickup process was fine, but returning the car was very problematic. The navigation provided was incorrect, leading us to someone else's parking lot. That parking lot allowed entry but not exit, and there were spikes on the ground which caused a flat tire when we returned to their parking lot. They charged over $300 for the tire replacement, which is completely unacceptable. Overall, it was a very poor car rental experience.

There are counters inside the airport. When there is a line, more counters will be opened.

The car rental service was okay, but I booked a Grand Cherokee and ended up with a Chevrolet worth around tens of thousands of dollars, which was disappointing.

Hey didnt have enough cars to choose. Did an upgrade but the car I was hoping for wasn't available Still the service was great at all tiem