Overall satisfaction

Very satisfied

There was a bit of a line when picking up the car at San Francisco Airport, waited for about ten minutes. The car was in good condition with a decent selection of models. Returning the car near Los Angeles Airport was very convenient and quick, just checked the engine start and general condition, took only three minutes. Overall, this car rental company is pretty good.

Neither satisfied nor dissatisfied, because it was all self-service. Used a machine to pick up the car, and a driver just brought the car over without much interaction.

Like: No surprises...got exactly what I reserved and for the price promised
Dislike: The upsell....would of loved to upgrade to a higher class however upgrade pricing were very far fetched....cost more to upgrade 1 class than the total cost of my 2 week rental!