They provided a free car upgrade, and the experience was seamless.

It seems that Budget's locations are busier than others, possibly because they are more affordable. For popular pickup and drop-off spots, it's best to allocate a little extra time. The staff were quite busy, but their service was not affected. If you prepare your questions in advance, they will answer them clearly.

It's okay. There was no one early when I picked up the car. I refused their offer to upgrade the vehicle.

It was a terrible experience. I had to choose between Zuzuche and another company, and unfortunately, I made the wrong choice by picking Zuzuche. I paid 540 RMB per day for the rental, but a few hours after returning the car and leaving the shop, I was charged another 74 USD. When I hurried back to inquire, I was told that the previous payment was just a deposit and the 74 USD was the balance. I tried coordinating with Zuzuche for a week, but got no response. I do not recommend this service at all and will never use Zuzuche again.

Fine

Good