Very satisfied with the entire process from picking up the car, using it, to returning it.

Stay away from Tacoma Airport! It will be a frustrating experience! Long wait times for paperwork and car pickup. I've never encountered such hassle at an airport in the U.S. It takes at least an hour and a half to get a car! Terrible service.

The Asian-looking male receptionist tried to add over a hundred dollars of unnecessary insurance without explanation and asked me to click 'agree.' Luckily, I noticed this by following the guidelines from the car rental website. When I asked him to change it, he added another $60 or so for GPS without any explanation again. I had to emphasize that I had already purchased and prepaid for everything I needed before he finally corrected it to zero. This is a typical case of taking advantage of Chinese customers. You can upsell, but you must explain it—this is deceptive.

Very good

車は走行距離が少ない綺麗なくるまでした。カウターの対応もスムーズてました。

初めて使ったので、不安がありましたが。何の問題もなく返却まで行えたので満足しています。