The pickup location is very close, right across the street from the arrival hall, making it very convenient. The paperwork process is quick, but you need to find the car yourself in a large parking area. The car had over 20,000 miles on it, the condition was okay, but the model was relatively basic.
Terrible service. They didn't inform us that smoking was prohibited inside the car, leading to a hefty fee of over $200 when returning the car due to violation of the rule. Additionally, the instructions were unclear. They also charged extra fees forcefully upon pickup.
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