Not bad, the car was in great condition

The rental company added about $140 in taxes at the counter. On the day of rental, there were many customers, and the company tried to substitute a small SUV for the mid-size SUV I had booked.

Returned and picked up the car at Auckland Airport. Small airport with fewer people and even fewer cars to choose from. The so-called 'free upgrade' is basically based on luck; you get whatever car is available. I didn't encounter any Chinese service, but my English is fine. Both pickup and drop-off are self-service, very convenient and straightforward.

Good service, quick return process! Highly recommend, I will use Alamo again next time.

Our experience with Alamo was very positive - check-in process was quick and easy. During our drive down the Pacific Coast Highway, a small rock cracked our windscreen. Thankfully, the included insurance covered the damage and we didn't have to pay any extra.

This was my first booking on Easyrentcars and I will definitely use this platform again in the future. Prices were cheaper than other platforms and the booking process was easy.