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Live chat Email us Service Code: 5359825170
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Reviewed: Fri, Nov 23, 2018
About Budget: 10.0 /10
Haven't received the prepaid deposit yet, not sure if the refund process is fast. The staff tried to sell insurance but we declined. Later, they charged another unknown deposit. When asked, they said it was a prepayment. Still unclear about the situation. Will wait for the refund to be processed.
About QEEQ: 10.0 /10

Relevant Reviews on Budget W 49 Nyc

Robert Joseph

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Reviewed: Mon, Apr 14, 2025
About Budget: 8.0 /10
Make sure to check if the fuel tank is full when picking up the car. Mine wasn't full, so I informed them, which meant I didn't need to refill it completely when returning the car.
About QEEQ: 10.0 /10

Booth Whittier

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Reviewed: Wed, Nov 20, 2024
About Budget: 10.0 /10
Picking up and returning the car was very convenient. It was my first time driving in New York, and everything went smoothly.
About QEEQ: 10.0 /10

Stan Saroyan

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Reviewed: Sat, Jun 1, 2024
About Budget: 10.0 /10
Everything went smoothly overall
About QEEQ: 10.0 /10

Adelaide Rockefeller

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Reviewed: Mon, Aug 17, 2015
About Budget: 8.0 /10
It would be great if they were open 24 hours.
About QEEQ: 8.0 /10

A.Schenk

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Luxury SUV | Chevrolet Suburban or similar
Reviewed: Tue, Aug 20, 2019
“The waiting time during pick up was over 2,5 hrs. No service at all.”
About Budget: 6.3 /10
I made a reservation for a Chevrolet Suburban. We received after a waiting time of more than 2,5 hours (NY, 49th street) a Ford Flex with 50% gas in it. This car did not meet the rented type, nor our expectations. The only comment I got: " we have no other cars, you can go to any airport in the US to change it for a Subrurban type". They did not bother to make a phone call or anything else. I went to La Guardia and Kennedy Airport without result. People there were friendly, but could not help me, because my "request to change" should have been reported upfront..... I finally managed to change the car at Warwick Airport near Providence. I cannot believe such a bad service.

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