Really good experience. The Alamo counter at Munich Airport was excellent—super efficient and the staff were friendly and helpful. Check-in and paperwork were handled really fast. They’d run out of the VW Passat I originally booked, so I paid a bit extra to upgrade to a 5 Series Touring. Totally worth it, it drove great.

The car was in great condition and very easy to drive. The staff were friendly and patient, making it an awesome experience.

The queue was very long and there were not many car models available.

Counter staff very helpful. Vehicle was supposed to have full tank but didn’t but they accepted this without issue in return.