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Search for Alamo Car Rentals in Frankfurt
Reviewed: Wed, Jul 11, 2018
About Alamo: 2.0 /10
The rental company's staff had low English proficiency. It is unclear whether they deliberately deceived or if it was an honest mistake. We clearly stated that we only wanted to add GPS and no other extra insurance, but ended up being overcharged by nearly 200 euros. On the day of the rental, we repeatedly confirmed with the staff that the total cost was around 260 euros, but my credit card was charged over 470 euros. I believe the business practices of this rental company are very problematic. I advise others planning to visit Germany not to rent a car from this company.
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Alamo
Frankfurt Airport(FRA)
Frankfurt
Germany

Relevant Reviews on Alamo Frankfurt Airport

Cora Caroline

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Alamo
Frankfurt Airport(FRA)
Frankfurt
Germany
Reviewed: Sat, Jul 20, 2024
About Alamo: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

Victoria Hoyle

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Alamo
Frankfurt Airport(FRA)
Frankfurt
Germany
Reviewed: Fri, Jul 5, 2024
About Alamo: 10.0 /10
Alamo is an international company with good overall service quality.
About QEEQ: 10.0 /10

Ken Raman

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Alamo
Frankfurt Airport(FRA)
Frankfurt
Germany
Reviewed: Sat, Aug 19, 2017
About Alamo: 10.0 /10
Very convenient
About QEEQ: 10.0 /10

Neil Margaret

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Alamo
Frankfurt Airport(FRA)
Frankfurt
Germany
Reviewed: Tue, Nov 14, 2017
About Alamo: 2.0 /10
When we picked up the car, we clearly told the staff that we had already purchased the additional full insurance and did not need to buy it again. The staff wrote the rental agreement very poorly and we couldn't make out the details. When returning the car, we were informed that we had been charged for the full insurance. They told us to call their service phone number to resolve the issue, as such matters are not handled on site. Since we were in a hurry to catch a flight, we had no choice but to accept. Very unsatisfied, will not rent from this company again. Will prefer to rent from bigger companies like Hertz, even if it costs more.

Joyce Fowler

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Alamo
Frankfurt Airport(FRA)
Frankfurt
Germany
Reviewed: Sat, Sep 3, 2016
About Alamo: 8.0 /10
Service varies from person to person, but overall, each experience has been good.
About QEEQ: 10.0 /10

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