Have not received refund yet but told it could take 10 days. Car had scuffs but identified on paperwork at collection. Overall a good transaction, wait not too bad, car clean and tidy and no issues when using.

QEEQ told me via chat I would only need to pay for the fuel used ie fill up before returning. When collecting vehicle apart from the deposits which I was expecting I incurred a charge of 7€ of airport charge which I was not expecting. Not the end of the world but not aware

We got a free upgrade but on return the staff where hard to find and very disagreeable

Was told there were no petrol cars available and I would have to pay en extra €70 for a diesel (despite later reading in their own T&C's that there should be no charge in this case). Fortunately while I argued a petrol car was found.

I was happy with the service and the car. However, there was an extra unexpected charge when I collected the car. It wasn’t clear what this was for as it was suggested it was for airport taxes, but EasyRentCars stated all taxes and fees were included.

I was given the information that they “cannot” accept the third party insurance which it was surprising me because since I rented cars worldwide I never got this policy before. Actually I know they tried to sell me the insurance. When I insisted not to buy further insurance, they told me then they cannot let me rent the car. WTF!!! And it made me pay for 150 EURO more. Insane!

Great price. Good options.