As few other people I was scammed for "taxes" on the spot even though I paid the whole sum of the rent beforehand. Thus a one-star experience, not recommended.

Goldcar upgraded our vehicle for free. The car was almost brand new and the process was straightforward.

Drop off took a matter of minutes. Was the perfect experience. Car was immaculate and brand new

EasyRentCars were available to help me at the desk when the agent could not find the correct booking number for me.

They sold me insurance I never needed or asked for. They called it deposit but never paid the money back. I have private insurance. The affirmed They will pay the money back after dropping off the car. In front of witnesses. It’s a fraud.

1 hour queue at the airport desk. Attempted to sell additional insurance Card machine took 3 attempts to take the 1230Euro deposit. Deposit taken twice from our credit card. No reply to any phone calls or e-mails we sent to the Goldcar Fuerta ventura office. Even their head office did not deal with our complaint.