Very satisfied.

The car was in great condition and the counter staff very friendly and had a good chat with them as there was a few cars to choose from. Great pickup experience. The drop off was even easier simply pop your key in the box and away you go.

Very good booking platform and price drop worked well saving me a few pounds off the original booking price.

Staff in office was rude. Goldcar took an extra £100 on pickup and only refunded £70. On drop off with no explanation of why. Terrible service and will never use again.

On uplifting the vehicle it was found to be very under powered for the road conditions. Contact was made with Goldcar Alacanti who were very helpful in relation to changing the car. On attending the car hire at the airport we were provided with another vehicle that had dirty seats, scratches and body damage not highlighted on the approved documentation. The car required an activation code for the entertainment system, Goldcar were contacted regarding accessing the code and advised they would call back but never did. We were overall very disappointed with the after care service of Goldcar.

Like: Fast, efficient pickup and drop off.