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Search for GREEN MOTION Car Rentals in Edinburgh
Reviewed: Mon, Jul 2, 2018
About GREEN MOTION: 2.0 /10
1. During my rental period, I experienced a flat tire in the middle of nowhere at 8:30 PM (still within business hours). I called the rental office, company headquarters, and other contact numbers, but none were reachable. I couldn't get any assistance from the rental company. Fortunately, the car manufacturer's roadside assistance service helped me out. Not being able to contact the rental company during business hours is extremely disappointing. 2. When I purchased additional insurance, the service representative miscalculated the amount I needed to pay. After I pointed it out, they pretended not to notice and simply corrected the amount for me to re-pay. 3. The deposit payment method is extremely strict, requiring a £1500 deposit but only accepting credit cards with chips. My credit card from home doesn't have a chip, so I had to purchase additional insurance to lower the deposit amount. Throughout this process, the rental company's staff were not friendly.
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GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom

Relevant Reviews on GREEN MOTION Green Motion servicing Edinburgh Airport

Scott Watters

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Medium SUV | Honda CR-V or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Sun, Jan 19, 2020
“Great”
About GREEN MOTION: 10.0 /10
Yes. Brand new car was provided. Staff were excellent.
About QEEQ: 10.0 /10
App is very easy.

A.Socrates

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Mini | Fiat 500 or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Sun, Sep 22, 2019
“Easy to book and rent a car but read all the small print so you don’t get caught out.”
About GREEN MOTION: 8.3 /10
Car was excellent and though small was ideal for 2 people. Long wait at pickup for an hour because of long queue. Several people arrived at the same time.
About QEEQ: 10.0 /10
Easy to book, good price and got a discount online with the app. Clear information given so we didn’t have to buy extras.
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P.Whittington

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Economy | Volkswagen Polo or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Tue, Jul 23, 2019
About GREEN MOTION: 8.3 /10
The pick up was very slow. It took us nearly an hour to go through the process and we were near the top of the queue. They need more terminals.
About QEEQ: 9.0 /10

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Economy | Volkswagen Polo or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Sat, Jun 1, 2019
“Don't use Green Motion, just don't”
About GREEN MOTION: 8.0 /10
Terrible customer experience with Green Motion. They rent the cars out cheap but put every conceivable obstacle in your way to make you "have to" get their inflated insurance. First I was told I hadn't had my full licence long enough, then they changed their mind?! Then they told me that in order to get the car I had to provide a letter from my boss on company letter head as I was using a corporate card. This is not explained anywhere at all that I can see, and not possible in the time frame. When I went to leave I complained to the boss, who then allowed me to use my card (so their rules are bogus), upgraded the car, gave us a free extra driver, and unlimited mileage, BUT we had to get £400 excess cover at a cost of £120 pounds for 5 days. We already had insurance but were stuck and had to take it. So £33 car hire costed £153. But PUSH THEM ON THEIR BOGUS PRICES
About QEEQ: 10.0 /10
Fine

N.Goldby

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Economy | Volkswagen Polo or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Wed, May 29, 2019
“Disaster”
About GREEN MOTION: 6.0 /10
Had to wait over an hour, complete waste of time. I would never recommend greenmotion. The cost more than doubled when accident insurance was applied. Cost was over £100 for 3 days. Although I hired for 3 days, I was only allowed 2 days mileage not 3 , so then had to pay another £10 for excess mileage . Overall I was an expensive disaster !!
About QEEQ: 8.0 /10

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