Mixed Feelings

I.Batchelor

United Kingdom

Reviewed: Mon, Sep 30, 2019

About GREEN MOTION: 7.0 /10

The wait for collection was appalling spent over an hour with nowhere to sit and be comfortable, they did not accept your insurance for the car so we felt we were pressurised and intimidated to pay an extra excessive amount to carry on with the rental. They did upgrade the car but that was because we were not happy with the situation. Also there were other people in the same situation and they also were not happy with Green Motion.

About QEEQ: 10.0 /10

Overall booking with Easyrentcars was pleasant until we actually got to the pick-up point, then it all went wrong (see comments opposite). When I communicated with your customer service they were certainly on the ball and keeping in touch with e-mails constantly, and we still have dialogue with you trying to resolve this dispute and look forward, hopefully for a good result.

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Mini | Fiat 500 or similar

1 days rental

Relevant Reviews on GREEN MOTION Green Motion servicing Edinburgh Airport

Dorothy Hansom

United Kingdom

1 days rental

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Reviewed: Sun, Feb 25, 2018

About GREEN MOTION: 10.0 /10

The rental company staff were very friendly. Despite the long delay caused by issues with the QEEQ platform, they were patient and continuously assisted us in resolving the matter.

Sebastiaan de Bont

United Kingdom

5-day rental

Intermediate | Kia Niro or similar

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Reviewed: Wed, Dec 13, 2023

About GREEN MOTION: 7.0 /10

Nice car, clean and good for family. Low mileage allowance, so be careful!

About QEEQ: 10.0 /10

H.Terris

United Kingdom

1 days rental

Economy | Volkswagen Polo or similar

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Reviewed: Wed, Aug 14, 2019

“The car was ready for use when I arrived, it was clean, tidy and had fuel, exactly as required”

About GREEN MOTION: 9.7 /10

The service was excellent, the vehicle was smaller than I anticipated but this was not a fault on the side of Green Motion, I would certainly use your Company again

About QEEQ: 10.0 /10

Pleased with the service

A.Morris

United Kingdom

1 days rental

Economy | Volkswagen Polo or similar

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Reviewed: Fri, Aug 9, 2019

About GREEN MOTION: 8.7 /10

The car was fine it was as described. The problem was there was over an hours wait at Green Motion in picking up the car. The staff were apologetic but we have never waited this long to pick up a rental car before. Talking to other customers it seems this not unusual. Sorry , Cant recommend them to anyone else for this reason. They need to get more staff.