Got a small scratch on the front left side in the parking garage, charged 4000 baht. Way too harsh.

Very good.

Satisfied, very good

They charged 30,000 baht, part of which is a deposit that might take about a month to refund, because of the concern for potential violations. Hertz's service is impeccable, no issues with English communication, and the staff is very patient!

The rental counter is at the other end of the airport; both pickup and drop-off are at the airport, which is quite convenient. Traveling after renting a car is indeed much easier. For places like Doi Suthep, the Night Safari, and Maesa Elephant Camp, it is better to drive yourself for more flexibility in timing. The road to Doi Suthep is winding, and taking a songthaew would be extremely dizzying. We originally planned to visit the White Temple in Chiang Rai, which was the main highlight of this car rental, but we had to cancel the trip as the elderly didn't want to travel that far.