The Queenstown Airport location does offer continuous pickup shuttle service. They could be more flexible on allowing renters to pick up the car a few hours earlier than as booked though.

Cheap rates.

I paid for a GPS for the trip as I didnt want to pay to use the internet on my phone due to being overseas but Apex does not offer any GPS. I also waited for an hour in the pick up zone outside, called 10-15 times and got nothing. I ended up walking in the rain to find the place.

Good car, comfortable, good experience. Staff is able to help by telephone, everything oké. Either at the third party rentals website or at Apex it would be good to mention better that an English drivers licence is needed in New Zealand to prevent any surprises at the counter!

Like: We were given a free upgrade. Very friendly staff with excellent communication skills.
Dislike: We were happy with everything.