Budget Seattle Tacoma International A Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Bob Stowe

United States

Reviewed: Tue, Jun 26, 2018

About Budget: 6.0 /10

Did not buy insurance, reception was not happy, the reserved car was not available, switched from Edge to Murano, and charged an extra $121. Not sure what the charge was for. After multiple calls, nothing was resolved. Will stick with big companies in the future. Regardless of the English text on the online order, it doesn't matter. They simply don't acknowledge it.

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Randolph Titus

United States

1 days rental

Reviewed: Sat, Jun 29, 2024

About Budget: 8.0 /10

The counter service was excellent.

When we arrived, Budget was already closed, and Avis handled the car pickup. I booked a car, but the only options available were a truck and a van. The two of us ended up using a huge van, which we drove around the city for two days. We didn't cover much distance, but refueling cost us 63 dollars.

Dunn Raphael

United States

1 days rental

Reviewed: Thu, Mar 28, 2024

About Budget: 6.0 /10

Additional charges were not disclosed when signing the contract, and no electronic contract was provided.

About QEEQ: 10.0 /10

Marcus Grantham

United States

1 days rental

Reviewed: Tue, Aug 27, 2019

About Budget: 2.0 /10

Exploited unfamiliarity with the language to upsell expensive insurance

Elton Croft

United States

1 days rental

Reviewed: Mon, Jan 1, 2024

About Budget: 2.0 /10

I returned the car with a full tank, but they claimed it was not full and charged me for 1.8 gallons (about 6.8 liters). They said the tank was 15.5 gallons when I picked up the car and 13.7 gallons when I returned it. Whether the rental company has the ability and time to accurately measure the fuel level is questionable. Even after the fuel nozzle clicks, you can still add a few more liters. They charged $9.9 per liter plus an 11.11% service fee. Extremely dissatisfied.