The staff added various insurances for 500 CAD without asking me, and also charged 128 CAD for a full tank of gas, totaling over 620 CAD. Due to the rush and language barrier during pickup, I didn't notice this problem until I returned to the hotel. I immediately went back to the airport counter to negotiate and managed to cancel the additional insurance. The fuel cost was also adjusted to 100 CAD. I’ve experienced the hidden rules of the rental company.
“Trouble free, smooth process, friendly staff. Great cars. Great price.”
About Thrifty:10.0/10
The whole process was effortless. We were fortunate that we had no queue to wait in. The lady who dealt with us was friendly, helpful, no pressure, we decided on having a sat nav and the car we booked didn't have one installed so she upgraded us to a better suv. Nissan Murano. Beautiful car. Drop off was easy to. Overall 10/10.
About QEEQ:10.0/10
No complaints. Smooth process. Perfect.
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