Convenient and fast

You need to take a shuttle bus from the airport, and there are no clear signs at the airport stop, making it easy to miss. They pushed full insurance at an extra $15 per day. There are many car models to choose from. There were a lot of people picking up cars, so you have to queue. Overall, it was pretty good as I've used Alamo before and am familiar with their process. My previous records were also available.

Initially, they miscalculated the price and charged me more than the actual amount. I noticed it after I received a notification while I was already driving. They said they would refund the difference when I return the car, but I also need to confirm with my bank in China.

Great value for the price, new cars, excellent counter service, no hidden fees, and very popular. Highly recommended.

日本語が通じ、明快・適切な説明を頂きました。車も某カクヤスレンタカーよりも新しく、きれいでした。

車引き渡し時にわかりましたが、追加保険がカバーされておらず、またガソリンも無料ではありませんでした。そのつもりで予約したのですが勘違いでしょうか？